_ Hestia care at Home have had their launch party to introduce their alternative approach to Home Care.
On the 13th June I was joined by a lovely group of people from the local community at Leatside Surgery to celebrate the launch of Hestia care at Home. It was a fun and lively event with lots of enthusiastic discussion and debate. It was also a chance to say thank you to the many people who have helped to get us up and running. The room was full of bunting and wild flowers and the mood was helped with tea from vintage tea cups and scones with jam and thick clotted cream. There was also strawberries and fizz to toast the launch, and I must confess I may have got a little tearful saying all my thank you's!
But there was also a serious note to the day. The current financial crisis is always in our minds and the cuts to the care system are highlighted to me on a regular basis when talking to people who receive services. Many are being asked where they think they could reduce the amount of care they get, and understandably they are worried about the consequences. These cuts have recently been warned as dangerous by the British Red Cross. We want to show that by being a Community Interest Company we can re-think how money is spent and invested in Home Care. To us it is a win win win situation with all parties benefiting.
Also discussed was the importance of remembering dignity and care at all times when delivering care. Celia Atherton from the Abundant Life Project at Dartington also at the launch. She highlighted the importance of recognising dignity, respect and choice for older people, something the Abundant Life Project also feel very strongly about. She said: “This is a subject very close to my heart. We share a desire to create a community that values dignity and respect. It is a shame that these values aren’t taken as read, but as it is, it is important we keep talking about them. We must see people for being people and recognise the fact that none of us feel any different as we get older. When a professional goes in to help someone, it is as a human being too. Hestia is a fantastic example of showing us how to do things better. It is infused with warmth, care and planning and I wish it every success.”
So, here´s to our success - cheers
Well, it has been a while since I last posted an entry and so much has happened in between now and last October!
At the start of 2012 we became incorporated with Companies House as a Community Interest Company. We also got a very smart office in the new and extended part of Leatside Surgery and then applied for registration with the Care Quality Commission. I'm very pleased to be able to say we were granted this first time round! The visit was in May and they went through all the policies and procedures and checked that everything was in order. We were granted registration without needing to amend, add or review anything so all that diligent crossing i's and dotting t's paid off and I must admit I even enjoyed it! I got to stand on my soapbox and get enthusiastic about home care provision for three hours. That was another hurdle crossed and now it is all about letting people know we are here. We have our launch party on Wednesday the 13th June to celebrate and I'm looking forward to being able to say thank you to those who have helped us get to this point and to share our ideas with those who are new to us.
Much has also happened in the news and Home Care hit the headlines in November last year, highlighting the gaps in the system. The reports strengthened my belief about keeping small and local to an area. I believe it is much harder for this kind of neglect to happen when there is a close working team and fewer Clients. Problems can not be hidden when there is regular communication between all involved. Covering a small geographical area means that any concerns can be addressed quickly and efficiently. I have seen this way of working first hand when I worked for Care with Care Ltd in Oxford. This is a business based in a village called Eynsham and was the original foundation to the idea of Hestia care at Home. The Director and Manager, Jan, is locally based, has good staff retention, pays her staff well, including for training, meetings, petrol and travel time. She holds meetings every week to discuss each Client and is known in the village as having a good reputation.She also ensures that all staff and Client's are introduced to each other before any care is given. She has a solid business and has been running it successfully since 2002. It seems logical to me that the best way to ensure a high standard of quality is to maintain this level of interaction and intervention at Hestia care at Home.
So, this is the message we will be telling everyone on Wednesday.
Claire Burton has worked with older people for many years. Her background is in Occupational Therapy. She has now set up a Holistic Home Care Community Interest Company, to deliver care to older people in and around Totnes in Devon.